User Stories: Lead Solutions Architect at ARC Improves IT Workflow
My name is Adam Flowers, and I am a lead solutions architect here at the American Red Cross. The team that I am on is called End User Technologies Solutions, which is the architect or engineering level for the EUS group which is desktop support or service desk support.
Being on the IT team, I am tasked with IT support for a multitude of different organizations and end user classifications. I support full-time employees, part-time employees, and the volunteer staff as well. We have such a diverse printing environment – so many different printer models, many different set-ups, and of course we had home users that had wireless printers in their homes or USB attached printers out there.
User Stories: A Healthcare Medical Doctors Printing Challenges
I’m Doctor Brian Lee, and I am full time emergency doctor, chairman of the emergency department, and chairman of the physician advisory committee for St. Joseph Hospital. Our hospital serves 90,000 patients a year and on average I serve 10 patients an hour.
One of the primary issues that I faced was accidentally printing confidential documents to other regions, since our old system listed every single location, which caused a lot of frustration with having to run back and forth to collect the documents. This ended up being a very time consuming process which took anywhere from 5 to 20 minutes just to get something printed out.
User Stories: Standard Bank CIO Secures Their Print Infrastructure
My name is Simon Le Brocq, and I am the Chief Information Officer at Standard Bank Offshore Group. I am responsible for overseeing the IT strategy and computer systems required to support the bank.
At our headquarters in Jersey, we have 200 internal clients which runs a mixture of thick and thin clients on Windows 7 and Citrix XenApp 6.5, while our remote locations predominately run on thin client applications.
In addition to our other locations in Isle of Man, London, Mauritius, and Johannesburg, we have a total of 420 internal advisers across the globe.
Redefine Digital Printing at Citrix Synergy 2017
Join us at Citrix Synergy in Orlando May 23-25, booth #511 and meet David Fung, our Managing Partner (CEO) and Marisol Lopez, our Enterprise Sales Manager to learn how to eliminate your printing challenges and simplify intra-organizational printing structures.
We will also be showcasing the latest update to UniPrint Infinity (version 9.1). Stop by and try our demo, talk with our solutions experts, and enter our prize draw. See the details!
Secure Print Release: 3 Ways to Securely Print Your Documents
Every enterprise strives to make existing business processes and workflows more efficient and ultimately to reduce costs.
In a busy organization, documents are often left at a printer or forgotten about. Depending on the department or industry, this can be a huge security risk.
Secure print release solves this by giving you control to print your print jobs when and where you want without having to worry about any security risks.



















