{"id":3560,"date":"2017-07-17T15:48:37","date_gmt":"2017-07-17T19:48:37","guid":{"rendered":"https:\/\/www.uniprint.net\/?page_id=3560\/"},"modified":"2026-06-29T04:03:07","modified_gmt":"2026-06-29T08:03:07","slug":"general-faq","status":"publish","type":"page","link":"https:\/\/uniprint.net\/fr\/general-faq\/","title":{"rendered":"FAQ g\u00e9n\u00e9rale"},"content":{"rendered":"<br \/>\n<style>\n        .gp-responsive-spacer-uIZNvlTRxs {\n            padding-bottom: 80px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-uIZNvlTRxs {\n                padding-bottom: 60.8px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-uIZNvlTRxs {\n                padding-bottom: 41.6px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-uIZNvlTRxs\"><\/div>\n<div class=\"gp-single-block-container \">\n<h1>FAQs g\u00e9n\u00e9rale<br \/>\n<\/h1>\n<\/p><\/div>\n<p>Cliquez sur une cat\u00e9gorie:<\/p>\n<ul>\n<li><a href=\"#general-faq-common\">Commun<\/a><\/li>\n<li><a href=\"#general-faq-technology\">La technologie<\/a><\/li>\n<li><a href=\"#general-faq-config-setup\">Configuration et configuration<\/a><\/li>\n<li><a href=\"#general-faq-purchasing\">Achat<\/a><\/li>\n<\/ul>\n<h5><a id=\"general-faq-common\"><\/a>Commun<\/h5>\n<style>\n        .gp-responsive-spacer-diyEGdUciB {\n            padding-bottom: 10px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-diyEGdUciB {\n                padding-bottom: 7.6px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-diyEGdUciB {\n                padding-bottom: 5.2px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-diyEGdUciB\"><\/div>\n<div class=\"gp-accordian-container open\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Qu&rsquo;est-ce que UniPrint Infinity \u2122?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p><a href=\"https:\/\/www.uniprint.net\/fr\/products\/uniprint-infinity\/\">UniPrint Infinity<\/a> est la premi\u00e8re solution d&rsquo;impression g\u00e9r\u00e9e ind\u00e9pendante d&rsquo;imprimante-fournisseur de l&rsquo;industrie pour tout environnement informatique. Bas\u00e9 sur le pilote d&rsquo;imprimante universel brevet\u00e9 et la passerelle d&rsquo;impression virtuelle PDF d&rsquo;UniPrint, UniPrint Infinity simplifie la gestion de l&rsquo;imprimante et permet partout, n&rsquo;importe quand, toute impression s\u00e9curis\u00e9e sur les diff\u00e9rentes plates-formes, bureaux et zones g\u00e9ographiques.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Fonctionnement d&rsquo;UniPrint Infinity?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>Se connecter au serveur d&rsquo;application UniPrint, un utilisateur imprime \u00e0 partir de n&rsquo;importe quelle application. UniPrint crypte et convertit les donn\u00e9es d&rsquo;impression en PDF, ce qui comprime le travail d&rsquo;impression jusqu&rsquo;\u00e0 90%.<\/p>\n<p>Il en r\u00e9sulte une r\u00e9duction de l&rsquo;utilisation de la bande passante et une transmission plus rapide et plus fiable des travaux d&rsquo;impression. Le travail d&rsquo;impression peut ensuite \u00eatre \u00ab\u00a0tir\u00e9\u00a0\u00bb par l&rsquo;utilisateur authentifi\u00e9 et imprimer sur n&rsquo;importe quelle imprimante s\u00e9lectionn\u00e9e. Pour plus de s\u00e9curit\u00e9, un code PIN prot\u00e9g\u00e9 par mot de passe peut \u00eatre ajout\u00e9 au travail d&rsquo;impression.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Qu&rsquo;est-ce que Virtual Print Queue(VPQ)?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>Bas\u00e9 sur l&rsquo;infrastructure d&rsquo;impression virtuelle d&rsquo;UniPrint, votre administrateur syst\u00e8me doit seulement configurer une file d&rsquo;attente d&rsquo;impression pour les utilisateurs. Une fois que l&rsquo;utilisateur imprime au VPQ, il peut se rendre \u00e0 la station d&rsquo;impression la plus proche avec le vPad, puis s&rsquo;authentifier pour lancer le travail d&rsquo;impression.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Qu&rsquo;est-ce que l&rsquo;ECCN (Export Control Classification Number) pour UniPrint?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p><span id=\"result_box\" class=\"\" lang=\"fr\"><span class=\"\">UniPrint n&rsquo;a pas de num\u00e9ro ECCN, car nous sommes un produit logiciel canadien.<\/span><\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<h5>\n<style>\n        .gp-responsive-spacer-qdkekcOEnN {\n            padding-bottom: 20px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-qdkekcOEnN {\n                padding-bottom: 15.2px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-qdkekcOEnN {\n                padding-bottom: 10.4px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-qdkekcOEnN\"><\/div>\n<p><a id=\"general-faq-technology\"><\/a>La technologie<\/p>\n<style>\n        .gp-responsive-spacer-ldxSuEsTGa {\n            padding-bottom: 10px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-ldxSuEsTGa {\n                padding-bottom: 7.6px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-ldxSuEsTGa {\n                padding-bottom: 5.2px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-ldxSuEsTGa\"><\/div>\n<\/h5>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Qu&rsquo;est-ce que vPads?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>Connect\u00e9 \u00e0 votre r\u00e9seau comme tous les p\u00e9riph\u00e9riques r\u00e9seau, <a href=\"https:\/\/www.uniprint.net\/fr\/print-management-solutions\/\">le vPad<\/a> est un p\u00e9riph\u00e9rique d&rsquo;authentification d&rsquo;utilisateur dot\u00e9 d&rsquo;une fonction d&rsquo;\u00e9cran tactile pour lancer des travaux d&rsquo;impression. Il peut \u00eatre configur\u00e9 pour fournir l&rsquo;acc\u00e8s \u00e0 plusieurs imprimantes ind\u00e9pendamment de la marque ou du mod\u00e8le. Le vPad prend en charge toutes les cartes \u00e0 puce, les FOB cl\u00e9s, les cartes d&rsquo;acc\u00e8s RFID et HID.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Qu&rsquo;est-ce que le vPad CE?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p><a href=\"https:\/\/www.uniprint.net\/fr\/products\/vpad-ce\/\">Le vPad CE<\/a> est un p\u00e9riph\u00e9rique plug and play sp\u00e9cialement con\u00e7u pour faciliter la r\u00e9solution de la compression de l&rsquo;impression en r\u00e9solvant les probl\u00e8mes de bande passante et la promotion d&rsquo;une impression \u00e0 distance constante et rapide dans de multiples emplacements g\u00e9ographiques, lorsqu&rsquo;ils sont d\u00e9ploy\u00e9s avec le logiciel UniPrint Infinity. L&rsquo;appareil d&rsquo;impression peut \u00e9galement remplacer un serveur d&rsquo;impression Windows de site distant permettant de le consolider dans le centre de donn\u00e9es.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Qu&rsquo;est-ce que les connecteurs UniPrint VPQ?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p><a href=\"https:\/\/www.uniprint.net\/fr\/products\/vpq-connectors-mfps\/\">Les connecteurs VPQ<\/a> sont des extensions bas\u00e9es sur le logiciel qui permettent aux utilisateurs de lancer des travaux d&rsquo;impression sur des imprimantes multifonctions compatibles avec l&rsquo;architecture automatis\u00e9e eXtensible de Samsung (XOA), l&rsquo;interface de solution Brother Open Extensibility Platform &#8211; Device Layer (OXPd) et la plate-forme d&rsquo;interface Xerox Extensible Interface (EIP ).<\/p>\n<p>Les utilisateurs peuvent lib\u00e9rer des travaux d&rsquo;impression en toute s\u00e9curit\u00e9 et sur demande \u00e0 n&rsquo;importe quelle imprimante partout dans l&rsquo;environnement de l&rsquo;imprimante multi-fournisseur de l&rsquo;organisation, tout en \u00e9conomisant l&rsquo;argent de l&rsquo;organisation, en r\u00e9duisant les d\u00e9penses \u00e9nerg\u00e9tiques et en am\u00e9liorant la s\u00e9curit\u00e9.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<h5>\n<style>\n        .gp-responsive-spacer-ReXJrKTxNL {\n            padding-bottom: 20px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-ReXJrKTxNL {\n                padding-bottom: 15.2px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-ReXJrKTxNL {\n                padding-bottom: 10.4px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-ReXJrKTxNL\"><\/div>\n<p><a id=\"general-faq-config-setup\"><\/a>Configuration et configuration<\/p>\n<style>\n        .gp-responsive-spacer-yBcPpQUvws {\n            padding-bottom: 10px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-yBcPpQUvws {\n                padding-bottom: 7.6px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-yBcPpQUvws {\n                padding-bottom: 5.2px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-yBcPpQUvws\"><\/div>\n<\/h5>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Dois-je installer un vPad pour pouvoir imprimer?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>Non. Vous pouvez utiliser n&rsquo;importe quel PC ex\u00e9cutant le logiciel d&rsquo;\u00e9mulation \u00ab\u00a0Secure Release\u00a0\u00bb d&rsquo;UniPrint pour lancer le travail d&rsquo;impression. Cependant, UniPrint recommande l&rsquo;utilisation de vPad pour la simplicit\u00e9, la facilit\u00e9 d&rsquo;utilisation et la gestion.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<h5>\n<style>\n        .gp-responsive-spacer-aZMjytBEhG {\n            padding-bottom: 20px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-aZMjytBEhG {\n                padding-bottom: 15.2px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-aZMjytBEhG {\n                padding-bottom: 10.4px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-aZMjytBEhG\"><\/div>\n<p><a id=\"general-faq-purchasing\"><\/a>Achat<\/p>\n<style>\n        .gp-responsive-spacer-WXXWCRdlRH {\n            padding-bottom: 10px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-WXXWCRdlRH {\n                padding-bottom: 7.6px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-WXXWCRdlRH {\n                padding-bottom: 5.2px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-WXXWCRdlRH\"><\/div>\n<\/h5>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Comment UniPrint Infinity est-il titulaire d&rsquo;une licence?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>UniPrint Infinity est autoris\u00e9 sur la base d&rsquo;un utilisateur concurrent. Une licence de support UniPrint est n\u00e9cessaire avec tous les achats de produits. Les prix sont disponibles aupr\u00e8s de votre revendeur ou distributeur local.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Comment puis-je obtenir une copie d&rsquo;\u00e9valuation d&rsquo;un produit UniPrint?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>Une copie d&rsquo;\u00e9valuation gratuite de 30 jours de toutes les \u00e9ditions UniPrint peut \u00eatre t\u00e9l\u00e9charg\u00e9e \u00e0 partir de notre site Web en remplissant notre formulaire d&rsquo;essai gratuit ou en contactant votre revendeur ou distributeur local.<\/p>\n<p>Toutes les copies d&rsquo;\u00e9valuation sont enti\u00e8rement fonctionnelles sauf qu&rsquo;un filigrane appara\u00eetra sur l&rsquo;ensemble des pages imprim\u00e9es. Pour demander la suppression du filigrane \u00e0 des fins d&rsquo;\u00e9valuation, contactez <a href=\"mailto:sales@uniprint.net\">sales@uniprint.net<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Comment puis-je acheter des produits UniPrint?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>UniPrint peut \u00eatre achet\u00e9 aupr\u00e8s de l&rsquo;un de nos <a href=\"https:\/\/www.uniprint.net\/fr\/resellers\/\">revendeurs<\/a> ou <a href=\"https:\/\/www.uniprint.net\/fr\/distributors\/\">distributeurs<\/a> agr\u00e9\u00e9s pr\u00e8s de chez vous.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<style>\n        .gp-responsive-spacer-kMbrkkHGta {\n            padding-bottom: 30px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-kMbrkkHGta {\n                padding-bottom: 22.8px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-kMbrkkHGta {\n                padding-bottom: 15.6px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-kMbrkkHGta\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Cliquez sur une cat\u00e9gorie: Commun La technologie Configuration et configuration Achat Commun La technologie Configuration et configuration Achat<\/p>\n","protected":false},"author":1142,"featured_media":2409,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-landing.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ g\u00e9n\u00e9rale | UniPrint.net<\/title>\n<meta name=\"description\" content=\"Vous recherchez des FAQ g\u00e9n\u00e9rales? Voici quelques questions courantes fr\u00e9quentes auxquelles les clients UniPrint nous demandent la technologie ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uniprint.net\/fr\/general-faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ g\u00e9n\u00e9rale | UniPrint.net\" \/>\n<meta property=\"og:description\" content=\"Vous recherchez des FAQ g\u00e9n\u00e9rales? 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