{"id":238,"date":"2017-05-03T10:18:38","date_gmt":"2017-05-03T14:18:38","guid":{"rendered":"https:\/\/www.uniprint.net\/?page_id=238\/"},"modified":"2025-06-17T09:07:48","modified_gmt":"2025-06-17T13:07:48","slug":"general-faq","status":"publish","type":"page","link":"https:\/\/uniprint.net\/en\/general-faq\/","title":{"rendered":"General FAQ"},"content":{"rendered":"<p>Click on a category:<\/p>\n<ul>\n<li><a href=\"#general-faq-common\">Common<\/a><\/li>\n<li><a href=\"#general-faq-technology\">Technology<\/a><\/li>\n<li><a href=\"#general-faq-config-setup\">Configuration &amp; Setup<\/a><\/li>\n<li><a href=\"#general-faq-purchasing\">Purchasing<\/a><\/li>\n<\/ul>\n<h5><a id=\"general-faq-common\"><\/a>Common<\/h5>\n<style>\n        .gp-responsive-spacer-qjVpoVnnrn {\n            padding-bottom: 10px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-qjVpoVnnrn {\n                padding-bottom: 7.6px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-qjVpoVnnrn {\n                padding-bottom: 5.2px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-qjVpoVnnrn\"><\/div>\n<div class=\"gp-accordian-container open\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Are Process Fusion and UniPrint the same company?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>In 2019, UniPrint and Process Fusion merged into one company, Process Fusion. As a dynamic software company and cloud services provider, Process Fusion specializes in assisting organizations with the transformation of inefficient, paper-intensive business processes into secure, automated, and mobile-ready digital experiences. Our comprehensive solutions, including Business Process Automation, Cloud Print Management, and Healthcare Print Management, are designed to enhance operational efficiency.<\/p>\n<p>As of the present moment, all products and solutions related to printing will be prominently featured on our dedicated UniPrint website, accessible at uniprint.net. We want to assure our audience that any inquiries or expressions of interest regarding UniPrint-specific information will be seamlessly redirected to this platform. This approach ensures that our visitors effortlessly access comprehensive resources related to UniPrint&#8217;s cutting-edge printing management solutions. Whether seeking information on on-premises or cloud-based printing solutions, visitors can trust uniprint.net, a user-friendly and comprehensive destination for their printing-related needs.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container open\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>What is UniPrint Infinity\u2122?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p><a href=\"https:\/\/www.uniprint.net\/en\/products\/uniprint-infinity\/\">UniPrint Infinity<\/a> is the industry\u2019s first printer-vendor independent managed print solution for any computing environment. Based on UniPrint\u2019s patented PDF-based Universal Printer Driver and Virtual Print Queue, UniPrint Infinity simplifies printer management and enables anywhere, anytime, any device secure pull printing across different platforms, offices and geographies.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>How does UniPrint Infinity work?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>Connecting to the UniPrint application server, a user prints from any application. UniPrint then encrypts and converts the print data into PDF, which compresses the print job by as much as 90%.<\/p>\n<p>This results in reducing bandwidth utilization and enabling faster and more reliable print job transmission. The print job can then be \u201cpulled\u201d by the authenticated user and print to any selected printer. For added security, a password-protected secure PIN can be added to the print job.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>What is Virtual Print Queue (VPQ)?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>Based on UniPrint\u2019s Virtual Print Infrastructure, your Systems Administrator only needs to set up\u00a0one print queue for users. After the user prints to the VPQ, he\/she can walk over to the nearest print station with the vPad, and then authenticate to release the print job.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<style>\n        .gp-responsive-spacer-aBrRvbqtrC {\n            padding-bottom: 20px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-aBrRvbqtrC {\n                padding-bottom: 15.2px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-aBrRvbqtrC {\n                padding-bottom: 10.4px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-aBrRvbqtrC\"><\/div>\n<h5><a id=\"general-faq-technology\"><\/a>Technology<\/h5>\n<style>\n        .gp-responsive-spacer-mRpRUYFixD {\n            padding-bottom: 10px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-mRpRUYFixD {\n                padding-bottom: 7.6px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-mRpRUYFixD {\n                padding-bottom: 5.2px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-mRpRUYFixD\"><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>What are vPads?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>Connected to your network like any networking devices, the <a href=\"https:\/\/www.uniprint.net\/en\/print-management-solutions\/\">vPad<\/a> is a user authentication device with touch screen capability to release print jobs. It can be configured to provide access to multiple printers regardless of make or model. The vPad supports any smart cards, key FOBs, RFID and HID access cards.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>What is the vPad CE?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>The vPad CE is a plug and play device specifically designed to facilitate print stream compression solving bandwidth issues and promoting consistently fast remote printing across multiple geographical locations, when deployed with the UniPrint Infinity software. The print appliance can also replace a remote site Windows print server allowing it to be consolidated into the data center.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>What are UniPrint VPQ Connectors?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p><a href=\"https:\/\/www.uniprint.net\/en\/products\/vpq-connectors-mfps\/\">VPQ Connectors<\/a>\u00a0are software-based extensions that enable users to release print jobs on multifunction printers compatible with Samsung eXtensible Open Architecture (XOA), HP Open Extensibility Platform \u2013 Device Layer (OXPd) Brother Solution Interface (BSI) and Xerox Extensible Interface Platform (EIP).<\/p>\n<p>Users can release print jobs securely and on demand to any printer anywhere within the organization\u2019s multi-vendor printer environment, while saving the organization money, reducing energy expenditures and improving security.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>What is the ECCN (Export Control Classification Number) for UniPrint ?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>UniPrint does not have an ECCN number, as we are a Canadian Software Product.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<style>\n        .gp-responsive-spacer-IgEveRgpwS {\n            padding-bottom: 20px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-IgEveRgpwS {\n                padding-bottom: 15.2px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-IgEveRgpwS {\n                padding-bottom: 10.4px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-IgEveRgpwS\"><\/div>\n<h5><a id=\"general-faq-config-setup\"><\/a>Configuration &amp; Setup<\/h5>\n<style>\n        .gp-responsive-spacer-pbhoKlHecV {\n            padding-bottom: 10px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-pbhoKlHecV {\n                padding-bottom: 7.6px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-pbhoKlHecV {\n                padding-bottom: 5.2px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-pbhoKlHecV\"><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>Do I have to install a vPad to be able to print?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>No. You can use any PC running UniPrint\u2019s \u201csecure release\u201d emulation software to release the print job. However, UniPrint recommends the use of vPad for simplicity, ease of use and management.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<style>\n        .gp-responsive-spacer-BbqiFRySGf {\n            padding-bottom: 20px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-BbqiFRySGf {\n                padding-bottom: 15.2px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-BbqiFRySGf {\n                padding-bottom: 10.4px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-BbqiFRySGf\"><\/div>\n<h5><a id=\"general-faq-purchasing\"><\/a>Purchasing<\/h5>\n<style>\n        .gp-responsive-spacer-ILHNAughfT {\n            padding-bottom: 10px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-ILHNAughfT {\n                padding-bottom: 7.6px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-ILHNAughfT {\n                padding-bottom: 5.2px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-ILHNAughfT\"><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>How is UniPrint Infinity licensed?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>UniPrint Infinity is licensed on a concurrent user basis. A UniPrint Support License is required with all product purchases. Pricing is available from your local reseller or distributor.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>How can I obtain an evaluation copy of a UniPrint product?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>Free 30-day evaluation copy of all the UniPrint editions can be downloaded from our Web site by completing our Free Trial Form, or by contacting your local reseller or distributor.<\/p>\n<p>All evaluation copies are fully functional except that a watermark will appear across all printed pages_backup. To request the removal of the watermark for evaluation purposes, contact <a href=\"mailto:sales@uniprint.net\">sales@uniprint.net<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"gp-accordian-container\">\n<div class=\"accordian-title\">\n            <i class=\"fa fa-plus-circle\" aria-hidden=\"true\"><\/i><br \/>\n            <i class=\"fa fa-minus-circle\" aria-hidden=\"true\"><\/i><\/p>\n<p>How can I purchase UniPrint products?<\/p>\n<\/p><\/div>\n<div class=\"accordian-content\">\n<p>UniPrint can be purchased from one of our\u00a0authorized\u00a0<a href=\"https:\/\/www.uniprint.net\/en\/resellers\/\">resellers <\/a>or <a href=\"https:\/\/www.uniprint.net\/en\/distributors\/\">distributors<\/a> near you.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<style>\n        .gp-responsive-spacer-XGJirfhmzE {\n            padding-bottom: 30px;\n        }\n        @media screen and (max-width: 1024px){\n            .gp-responsive-spacer-XGJirfhmzE {\n                padding-bottom: 22.8px;\n            }\n        }\n        @media screen and (max-width: 700px){\n            .gp-responsive-spacer-XGJirfhmzE {\n                padding-bottom: 15.6px;\n            }\n        }\n    <\/style>\n<div class=\"gp-responsive-spacer-XGJirfhmzE\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Click on a category: Common Technology Configuration &amp; Setup Purchasing Common Technology Configuration &amp; Setup Purchasing<\/p>\n","protected":false},"author":1142,"featured_media":2408,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-landing.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>General FAQ | UniPrint.net<\/title>\n<meta name=\"description\" content=\"Looking for general FAQ? 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