Many of us IT pros are creative at coming up with methods to solve day to day technical challenges including printing issues in our organizations. Why not? After all, it is part of our job and value added to the company.

Case in point – many admins have told me they use workarounds to solve their Citrix printer issues, which lead me to wonder if those workarounds actually made their lives easier and provided enhanced user experience in the long term.

When Microsoft introduced Office 365, it took the corporate world by storm! The innovative software as a service (SaaS) solution offered users access to their favourite Microsoft Office productivity tools from one single platform.

Productivity levels soared for corporate users, with enterprises across the world purchasing the SaaS subscription for their organizations. With additional products catered specifically for business environments, such as Skype for Business and SharePoint, Office 365 has become a mainstay for most organizations.

As new, innovative SaaS solutions are introduced into the market, they also bring along their own challenges.

Although a digitally-driven world is imminent and the shift towards it is well underway, a completely paperless world is not on the horizon, at least for the foreseeable future!

Research and market studies all point to printing being well and alive, with Gartner reporting that employees print an average of four hundred hardcopy pages on a monthly basis!

Employees in today’s corporate world are constantly on the go, equipped with mobile devices that aid them in accomplishing their daily work-related objectives, anytime and anywhere!

Having eliminated location barriers and the limitations of the classical office workstation, through the widespread use of mobile devices, employees across most organization are now able to experience 100% mobility and complete their work with a high degree of flexibility.

With emerging, state of the art mobile technologies being developed, the trend towards a completely mobile world is growing exponentially on a daily basis.

When it comes to improving employee experience when interacting with IT, freedom of choice has become the focus of today’s enterprise world.

By enabling employees to select the devices they are most comfortable with and accustomed to for their specific requirements, firms are able to significantly improve their enterprise security and enhance employee productivity levels.

Through deploying the appropriate enterprise device management strategies, IT departments can make sure that their guidelines and technological infrastructure are fully updated and capable of protecting sensitive corporate information while helping to cut down on expenses and enhance employee experience.